Privacy Policy
At www.jonlugroup.com, accessible from www.jonlugroup.com, one of our main priorities is the privacy of our visitors. This document contains types of information that is collected and recorded by www.jonlugroup.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us/ www.jonlugroup.com/contact
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and collect on www.jonlugroup.com. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Consumers
Jonlu Group rarely use personal data about consumers; however, we might use personal data about you in order to deliver logistic services to you or our customers, e.g., custom clearance services, document and parcel freight etc., where we use:
- Contact information (e.g., name, address, email, and phone number)
- Delivery and packaging information
As per the applicable laws of certain jurisdictions, Jonlu Group is required to document the personal data in financial transactions when fulfilling our agreement, e.g., when paying or receiving payment for delivery of goods and services etc.
Jonlu Group customers (excluding consumers)
If you are a customer to Jonlu Group, we use personal data about you in order to fulfil the agreement between the parties, e.g., the administration of the agreement, payment, delivery of goods and services etc., where we use:
- Business contact information (e.g., name, address, email, and phone number)
- Job title
Jonlu Group is also legally required to document the personal data in financial transactions when fulfilling our agreement, e.g., when paying or receiving payment for delivery of goods and services etc.
When you are marketed to
If you sign up for one of our newsletters, you consent to us sending you our newsletters, where we use:
- Contact information (e.g., name, address, email, and phone number)
- Content and your choices in relation to newsletters – contact forms and content etc.
The marketing in newsletters and on our websites, including social media, is adapted to your personal preferences based on our knowledge of you through profiling, where we use:
- Content of newsletters signed up to
- Stated areas of interest
- Cookies as laid out in our Cookie Policy
- Information from your social media profiles
- Information from our customer databases
SHARING OF PERSONAL DATA
In addition to us sharing your Personal Data with Jonlu Group Entities, we may in some situations also share your Personal Data with third parties such as business partners, suppliers, vendors, consultants, agencies, customers, consumers, governmental bodies, courts, and IT hosting, supply and service providers that we use for our group’s IT environment (Third Parties). We only share Personal Data where it is relevant and necessary for us to perform the activities described in this Privacy Notification, for example, the fulfilment of your order, the processing of your payment details, or the provision of support services.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
www.jonlugroup.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, www.jonlugroup.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of www.jonlugroup.com.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.jonlugroup.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that www.jonlugroup.com has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
www.jonlugroup.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us/ [email protected]
DATA SUBJECTS RIGHTS
You are entitled, in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law, to:
- Request access to the personal data we use about you: You have the right to ask us for information about or access to your personal data. There are some exemptions, which means you may not always receive all the data we use.
- Request rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
- Object to the use of your personal data: this right entitles you to request that we no longer use your Personal Data. However, it only applies in certain circumstances, and we may not need to stop the use if we can give legitimate reasons to continue using your personal data.
- Request the erasure of your personal data: this right entitles you to request the erasure of your personal data in certain circumstances.
- Request the restriction of the use of your personal data: this right entitles you to request that we only use your personal data in limited circumstances, including with your consent.
- Request portability of your personal data: this right entitles you to receive a copy (in a structured, commonly used, and machine-readable format) of personal data that you have provided to us or request us to transmit such personal data to another data controller.
- Withdraw your consent: You can withdraw your consent at any time by opting out in the email or by contacting us. However, this will not affect our right to use personal data obtained prior to the withdrawal of your consent, or our right to continue parts of the use based on other legal bases than your consent.
- File a complaint: You can always lodge a complaint with a data protection authority, for example the Danish Data Protection Agency.
Please note that certain personal data may be exempt from the above-mentioned rights pursuant to applicable data privacy laws, or other laws and regulations.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
www.jonlugroup.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
